Returns & Exchanges

At 5feet11, we want you to love your fit, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase doesn't meet your expectations, we are committed to making the exchange or refund process as simple as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.